We monitor transactions 24/7 to identify any suspicious or unusual activities.
Security Centre
Security Centre
We are committed
to keeping your accounts
safe and secure.
How we protect you |
24/7 monitoring |
Customer authentication
We always check that we are speaking with the account owner in branch, online & on the phone. |
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Trained staff Our teams are trained to identify potential fraud or scams. |
Daily card limits Daily card transaction, balance enquiry and incorrect pin limits protect you against card fraud. |
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Multi-factor authentication A one-time password is generated for online purchases using your 3D Secure VISA Debit Card. |
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Genuine BSP calls, SMS messages or emails will never ask you to...
Share your password or PIN.
Click a link to log in to your account.
Transfer money to another account.
How to protect yourself |
Be aware of frauds and scams Only use trustworthy websites and links, and do not click on links from an email or text message. Read our latest security alerts for more information. |
Create strong and unique passwords Use a combination of uppercase letters, lowercase letters, numbers, symbols and use a unique password for each website or account. Avoid passwords that include your name, birthday or consecutive numbers or letters such as 1234 or ABC. Do not use “password” as your password! |
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Never share your password, PIN or private information
This may include full name, address, phone numbers, date of birth, email address, bank details and usernames. |
Do not let anyone else use your bank cards Treat Sharing your bank card is a breach of BSP terms and conditions at it puts you at risk of fraud and scams. |
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Let us know when your contact details change
Call our Customer Call Centre when your contact details change to ensure we send important information to the correct address, email or mobile. |
Report suspicious or unusual activity
Report scams, fraud, suspicious activity or a lost or stolen card to our Customer Call Centre. |