Notices

BSP is committed to offering better and simpler ways to bank. As part of this commitment, BSP has commissioned Klein – a leading independent market research company - to conduct a short customer survey on our behalf.

BSP will be undertaking a scheduled upgrade to the BSP Fiji Mobile Banking App which will introduce a Biometric feature for enhanced convenience and faster logins. This upgraded App will be available from Sunday 10 November 2024.

Customers are advised to be aware of a security issue involving phishing emails that appear to be BSP’s official communications. These deceptive emails aim to steal personal information by directing users to fake websites designed to look like the official BSP site.

We advise that Android device users accessing the BSP Fiji Mobile Banking app that there is currently a display error affecting the visibility of account listings on the landing page.

BSP advises its customers that its Labasa branch is closed today due to current bad weather conditions and associated flooding.

The BSP Financial Group Ltd advises its customers that all its Bank branches, BSP Life Offices and BSP Finance branches are open for limited services today.   We will close at the normal closure time.

We advise our valued customers that a planned downtime is scheduled from 1am to 4am on Sunday 23 April 2023.

We advise our valued customers that the following Digital Banking services are currently facing intermittent disruptions:

BSP is pleased to advise that the following reduced fees for BSP VISA Debit Card transactions on Other Local Bank ATMs will be effective from Wednesday 1 March 2023.

Here are the planned system outages for this weekend.

We advise our customers that due to a technical issue, they are likely to experience prolonged hold times when calling our Customer Service Centre on 132 888.

We advise our valued customers that the following BSP services will not be available from 12am to 5am on Saturday 26 November 2022 due to planned maintenance work.

In accordance with our regulatory obligations under the Fiji’s Exchange Control Act 1950, we disclose these Reserve Bank of Fiji (RBF) Exchange control limits valid for all BSP VISA Credit and VISA Debit card customers ...

We advise our customers that BSP EFTPoS services may not be available at some locations. Also, BSP customers using Vodafone or Inkk numbers are unable to access BSP SMS Banking services during this time.

We advise that the BSP Pacific Harbour Branch situated at the Yatu Lau Complex will close permanently from 4pm Tuesday 6 September 2022 to allow for its relocation to the Grace Road True Mart Complex in Nakaulevu, Navua.

BSP advises that its ATM, EFTPoS and SMS Banking services are facing intermittent disruptions. For assistance, please email bula@bsp.com.fj or call 132888. BSP apologises for any inconvenience caused.

We advise that the dot fj domain issue has been rectified and our internet banking and email services have been restored. If you continue to face any issues please call our Customer Service Center on 132888 or email bula@bsp.com.fj. We thank you for your patience and apologise for any inconvenience caused.

Due to the unavailability of the dot fj domain, the BSP Website bsp.com.fj and BSP Online Banking will not be available until further notice. 

We advise our valued customers of this unplanned downtime that occurred this morning and lasted 50 minutes (16/6/22)

Here is an advice for our valued customers regarding cryptocurrency type transactions.

We advise that fraudulent phone callers claiming to be from BSP and using the caller ID 132 888 are currently targeting customers seeking personal information.

BSP advises its customers that its Labasa and all western branches from Sigatoka to Rakiraki are closed until further notice due to current bad weather conditions and associated flooding.

BSP advises its customers that its Labasa and all western branches from Sigatoka to Rakiraki are closed until further notice due to current bad weather conditions and associated flooding.

Here is an advice for our valued customers regarding cryptocurrency type transactions.

Protect your personal and bank details from email fraud.

We advise that our Branch, BSP First and Premium Centre in Nadi Town have re-opened. Therefore, all BSP branches, nationwide, are fully operational today.

We advise that our Branch, BSP First and Premium Centre in Nadi Town have been closed until further notice. Customers can visit BSP Namaka Branch instead. All other branches are fully operational today.

We advise that all branches are open except for BSP First in Suva which remains closed until further notice.

We advise that all branches are open except for BSP First in Suva which remains closed until further notice.

We are pleased to announce that all our branches are open today except for the Tavua branch and BSP First in Suva which remain closed until further notice.

We advise that our Tavua Branch, Samabula Branch and BSP First in Suva are closed until further notice while all our other branches remain open.

We advise that our Sigatoka and Samabula Branches are closed until further notice while all our other branches remain open.

We advise that our Samabula and Tavua Branches have been closed until further notice while all our other branches remain open.

We advise that our Suva Central Branch and BSP Premium Centre in Suva have opened today while our Ba Branch, Samabula Branch and BSP First in Suva remain closed until further notice.

Our Ba Branch, Samabula Branch, Suva Central Branch, BSP First and Premium Centre in Suva have been closed today until further notice.

Our Customer Care Centre is being temporarily closed. Due to this, our Call Centre services may be impacted by delays in customer calls reaching our Consultants.

We advise our valued customers that from 30 June 2021, our Retail Term Deposit Interest Rates will change.

BSP advises that hoax emails are again in circulation.

Is a malicious computer software that enters your computer or smart phone by masquerading and hiding itself in a document...

Debit card fraud occurs when a criminal gains access to your debit card numbers and in some cases, PIN, to make unauthorised purchase and/or withdraw cash from your account

Don't respond to suspicious email, letters, phone calls or sms messages. Stop the call, ignore the email or throw away the letters.

With advancement in technology over the years, the way we bank has changed significantly.