Contact Information

Our goal is to make our customers confident in turning to us for all their financial needs and feeling free to ask for assistance and professional advice. If you have any questions, need to make transactions, or are determining the best course for a strong financial future, call on us in any way that is most convenient for you from the contact information here:

Customer Call Centre

For information on the products and services we offer please visit our Personal and Business banking pages in our website or call BSP Phone Banking on (+675) 320 1212 or (+675) 7030 1212. Alternatively please contact your nearest branch.

We can help you with:

Mobile Banking

• Block / Unblocking Mobile Number
• Failed / Rejected Mobile Banking Transfer issues

Internet Banking

• Internet Banking Access Status
• Telegraphic Transfer (Outward Payment) Status confirmation

Accounts

• Balance Confirmation
• Transaction Confirmation and Details – Deposit / Credit / Debit
• Account Status Checks (Dormant / Closed / KYC Requested)
• Telegraphic Transfer (Inward Payment <25K) Status Confirmation

Loans

• Loan Balance Inquiry
• Loan Instalment Amount Inquiry
• Loan Repayment Schedule Inquiry

Debit Cards

• Permanent Stop Listing / Placing Temporary Hold / Restricting Card
• Uplifting Restriction on Temporary Hold
• Email Application / Brochures, for all Bank Products / Services

Lending Centre

To apply for a home loan or personal loan with BSP please contact the Lending Centre in Port Moresby on (+675) 303 4480 and for those people not living in the NCD please contact your nearest branch. Customers can also apply online by completing the consumer loan application.

Business Lending

For commercial loans please contact our Commercial Centre on (+675) 305 6600. For all enquiries outside the NCD please contact your nearest branch.

Treasury and International Services

Klinki Street
PO Box 78
Port Moresby
Papua New Guinea
Phone: (+675) 305 6510

BSP SWIFT Code: BOSPPGPM

Electronic Banking Help Desk

Merchant support:

Offering EFTPoS support to BSP merchants from Monday to Friday - 8.00am - 8.00pm. Weekends - 8.00am - 5.00pm.

Call our Customer Call Centre on (+675) 320 1212 | 7030 1212.

Lost/Stolen cards:

KunduCard and other BSP card holders please contact your respective branch to report lost/ stolen cards.

Disputed EFTPoS/ATM transactions:

Please contact your nearest branch to report and complete disputed transaction form.

BSP Online (Internet Banking) Help Desk

Personal customers should contact our Customer Call Centre on (+675) 3201212 or (+675) 7030 1212;

And we will assist you with any technical or payment issues you maybe experiencing.

Feedback and Complaints

Please visit our dedicated Feedback and Complaints page if you wish to share any feedback, compliments, and complaints.